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Returns & Exchanges

In-store Pickup

Live in the Ottawa area and want to pick up your order in-store? Simply select "in-store pickup" at checkout. There is no charge for this service.

 

Shipping

Shipping for any order over $150.00 within Canada is free. Otherwise, shipping will be calculated at checkout by Canada Post. 

 

Returns Policy

If you are unhappy with your order for any reason, you have the option of bringing or shipping your item back within 30 days of it's purchase. The items must be unworn and have no visible damage or markings. Please ensure that the tags are still on the item and print your purchase order to include in the package.

The shipping cost for any return is the responsibility of the customer. If you'd like to exchange your purchase for something else or have any other questions regarding exchanges and returns, please contact kyle@birlingtheottawa.com

 

Returns Address

Birling Skateboard Shop
562 Somerset Street West. Unit A
Ottawa, Ontario, Canada
K1R 5K2

 

Contact Us

If you have any questions, feel free to email shop manager, Kyle! He tries his best to get back to you within 24 hours.

If it is urgent, please call the shop.
kyle@birlingtheottawa.com
(613) 695-4782

Delivery & Returns

Free shipping on any order over $150 within Canada. Otherwise, shipping will be calculated at checkout by Canada Post.

Not happy with your purchase?
You may return your order for a full refund or exchange within 30 days of purchase. Returns

Store Hours

Monday – Friday:
10am – 7pm

Saturday & Sunday:
10am – 5pm